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Instant Issuance: The Growing Trend for Financial Institutions

By Ray Wizbowski

December 16, 2014

In today’s highly competitive market, the pressure to attract and retain customers is at a tipping point. Consumers today expect instant satisfaction and they are demanding customized, real-time services from their financial providers that simplify and enhance their daily lives. Research from Aite Group in its latest report, “Instant Gratification: The Case for Instant Card […]

Instant Issuance of Payment Cards through Digital Branches

By Ajay Kumar

November 18, 2014

Today, the legacy business models and go-to-market strategies previously adopted by financial institutions have been lost in response to changing consumer behavior and engagement and changing regulatory requirements. Acquiring new profitable customers and retaining them has become more challenging than ever before as customer loyalty is diminished.  Today’s consumers want their financial institution to offer […]

EMV Myths Busted

By Ray Wizbowski

October 31, 2014

The EMV 101 series provides go-to-resources for those who are interested in learning more about EMV payment technology and EMV migration in the US. This is the second entry to this series that outlines common EMV implementation myths.  As we progress throughout the series, we will go more in-depth on the EMV technologies and applications that are […]

More Breaches? How to Ensure Cardholder Protection

By Ray Wizbowski

September 30, 2014

While breaches occur frequently within multiple industries, the buzz from recent events is getting attention at the highest levels. From customer inquiries, to press, to congressional hearings, the focus of the conversation has tended to fall into a few key themes ranging from the logical aspects of the network to the physical security layers of […]

EMV 101 Series: The 5 W’s

By Ray Wizbowski

September 18, 2014

The EMV 101 series provides go-to-resources for those who are interested in learning more about EMV payment technology and EMV migration in the US. This is the first entry to this series that gives readers the basics of EMV.  As we progress throughout the series, we will go more in-depth on the EMV technologies and applications […]

High Security ID Documents – Using the QSDC Framework

By Nick Nugent

September 3, 2014

For anyone involved in the production of a high security identification document — whether a driver’s license, national ID, passport or other — the risk of the program is a constant concern. Will the document look good and hold up after years of use? How do we make it affordable? Can we make the document […]

Creating a Positive Customer Experience Post Data Breaches

By Ray Wizbowski

July 30, 2014

The recent large credit and debit card data breaches have undoubtedly strained the daily card production operations of many banks, bureaus and other large card issuers and shine a bright light on two key concerns. The first concern, of course, is prevention. The second concern centers on the replacement of both cards and trust across […]

EMV Migration: All Players Need to be On Board

By Ray Wizbowski

July 9, 2014

The landscape for payment transactions is quickly evolving, and the financial industry is looking for a clear answer as to what is next. All fingers are pointing toward chip-based payment standards, also known as EMV smart cards. And many countries outside of the U.S. have already adopted the EMV standard.  In fact, approximately 42 percent […]

Combining Mobile Banking and Mobile Wallets – Creating the Ultimate Customer Experience

By Sebastien Tormos

June 6, 2014

As the industry evolves, many organizations are now asking themselves how mobile wallets can play into the overall mobile banking experience.  Take for example a recent article that was published, Time to Merge Mobile Payments with Mobile Banking, which states: “Financial organizations should begin preparing today for when the payments method takes off; and that industry experts […]

Reducing Complexity and Strengthening Trust in a Highly Connected World

By Melissa Prosen

May 20, 2014

The market demand for connectivity is growing tremendously.  From 2011-2016, combined demand for citizen, consumer, and employee secure identification needs are expected to grow 18% annually – which means that we will continue to evolve into an even more highly-connected and complex world. By 2017: 30B devices are expected to be Internet connected, including over […]