Preparing its card operations well in advance of the U.S. EMV liability shift deadline of Oct. 1, 2015, Commerce Bank—which is based out of Kansas City—has been a longstanding customer of Entrust Datacard’s. The bank looked to provide differentiated services, an added layer of security with smart card technology, and enhanced customer experiences by offering its customers the ability to receive an instantly issued EMV debit and prepaid card in branch – for both new cardholders and those needing a replacement card.
Commerce Bank, is now utilizing Entrust Datacard’s software and hardware solutions to instantly issue EMV smart card debit and prepaid cards to its customers in over 170 branch locations. The branches have been fully operational with offering instant issuance of EMV cards since late last year.
“Commerce Bank is committed to providing our customers with best-in-class service and security of payment cards, and we wanted to ensure that we were well-prepared to begin offering our customers EMV cards as soon as possible,” said Angela Finn, vice president and manager of Debit and Prepaid Products at Commerce Bank. “We have a very long-standing and valued partnership with Entrust Datacard and it was a natural progression to upgrade our services with them in order to offer our customers instantly issued EMV cards. We very much appreciate their continued support and forward thinking innovations that allow us to provide our customers with unprecedented security and service.”
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