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instant issuance Archives - Datacard Blog

How Incorporating an Instant Issuance Solution can Drive Growth and Customer Satisfaction

By Heather Morris

September 8, 2016

We recently released statistics that show how incorporating an Entrust Datacard instant issuance solution into a financial institutions portfolio can produce year-over-year growth in purchase volume and transactions. Today, instant issuance continues to expand into bank and credit union branch locations globally and financial institutions are reaping the benefits – from higher activation rates (100% […]

Navy Federal Credit Union Enhances Debit Card Usage and Increases Member Satisfaction with Instant Issuance

By Heather Morris

July 28, 2016

Recently, Entrust Datacard helped Navy Federal Credit Union, the world’s largest credit union, create an instant payment card issuance program to roll out to all of their branch locations. The program is based on providing members with increased service levels and satisfaction, coupled with a scalable in-branch instant issuance solution of EMV debit cards. Members can […]

WestPac’s Everywhere Banking Strategy Delivers Instant Card Issuance in Rural Areas

By Kristin Eckmann

September 23, 2015

In the Pacific, there is a large population that lives in villages away from regional centers where most of the Westpac branches are located. It is a costly inconvenience for customers to travel to town to collect their Handycard – a debit card which is Westpac’s most popular card. Westpac Pacific believes that solving their […]

How Banks Can Turn EMV into a Customer Loyalty Opportunity

By Kristin Eckmann

July 28, 2015

With the looming liability shift in the United States, EMV is on every payment card issuer’s mind. Though with the challenge comes opportunities, such as bolstering customer relationships. A recent column, written one of our industry experts and published in PaymentsSource, outlines how being a trusted partner to customers will only benefit financial organizations in the long […]

Instant Payoff with Instant Issuance

By Ray Wizbowski

July 27, 2015

We live in a world of instant gratification – and in our anytime, anywhere, always online society, it has become increasingly important that retailers, banks and service providers have the ability to reach and support their customers when and where they choose. This societal shift has led to the need for financial institutions to embrace […]

Instant Issuance: The Growing Trend for Financial Institutions

By Ray Wizbowski

December 16, 2014

In today’s highly competitive market, the pressure to attract and retain customers is at a tipping point. Consumers today expect instant satisfaction and they are demanding customized, real-time services from their financial providers that simplify and enhance their daily lives. Research from Aite Group in its latest report, “Instant Gratification: The Case for Instant Card […]

Citizens Bank of Las Cruces Gains a Competitive Edge with Financial Instant Issuance

By Kristin Eckmann

December 12, 2014

With community excitement built around their local high school programs, Citizens Bank of Las Cruces found a way to capitalize on this high school rivalry, and offer a financial instant issuance program to its customers that would increase revenue and customer service, as well as give back to their community.

Instant Issuance of Payment Cards through Digital Branches

By Ajay Kumar

November 18, 2014

Today, the legacy business models and go-to-market strategies previously adopted by financial institutions have been lost in response to changing consumer behavior and engagement and changing regulatory requirements. Acquiring new profitable customers and retaining them has become more challenging than ever before as customer loyalty is diminished.  Today’s consumers want their financial institution to offer […]

Creating a Positive Customer Experience Post Data Breaches

By Ray Wizbowski

July 30, 2014

The recent large credit and debit card data breaches have undoubtedly strained the daily card production operations of many banks, bureaus and other large card issuers and shine a bright light on two key concerns. The first concern, of course, is prevention. The second concern centers on the replacement of both cards and trust across […]

Instant Issuance Everywhere: 5 Places Consumers Will Come to Expect this Convenience

By Kristin Eckmann

April 10, 2013

Recognizing the convenience and service it offers cardholders, more financial institutions are taking advantage of instant issuance. As more adopt the technology and the market matures, customer expectations rise and new opportunities emerge.  Offer your customers instant issuance of credit, debit, gift and prepaid cards anywhere, including: Traditional branch locations Many traditional bank/credit union’s branches […]